Support
We're happy to help. Email support@wavellehealth.com and a real person will reply.
Please don't email us health details you don't need to share. We don't need your data to help you, and we never ask for it. If you have a medical emergency, contact your local emergency services.
Frequently asked questions
When will Wavelle be available?
Wavelle is coming soon to iPhone. Email hello@wavellehealth.com to hear when it launches.
How do I move my data to a new iPhone?
Turn on iCloud sync in Wavelle's settings. On your new iPhone, sign in with the same Apple Account and install Wavelle, and your encrypted data will sync back.
I deleted something on one device. Will it come back?
No. Deletions sync across your devices, and if you edit the same entry on two devices, the newest edit wins.
Can you recover my data?
No. We never have a copy. Your data exists only on your devices and in your own iCloud account.
How do I cancel or manage my subscription?
Open iPhone Settings → [your name] → Subscriptions → Wavelle. Apple handles all billing and refunds.
How does Family work?
Wavelle Family is shared through Apple Family Sharing. Each family member's logs stay private on their own device.
Why won't Wavelle tell me a dose or check my medications?
Dosing and interactions need a professional who knows your full history. Wavelle reminds you of the schedule you set. For anything else, ask your pharmacist.
My reminders didn't fire.
Check Settings → Notifications → Wavelle, and make sure Focus modes allow Wavelle notifications.
Other contacts
Privacy: privacy@wavellehealth.com · Legal: legal@wavellehealth.com · General: hello@wavellehealth.com